08.06.2020
Museums Victoria (MV) has announced the go-live of Vivaticket’s ticketing and access control solution at Melbourne Museum and Scienceworks. June 15th saw the web sales go live, while Scienceworks and Melbourne Museum reopened to limited capacity from June 27th.
MV operates Melbourne Museum, Scienceworks, Immigration Museum, IMAX and the Royal Exhibition Building. Australia’s largest public museum organisation, MV host more than two million visitors each year, who come from all over Australia and globally.
The people of Victoria have turned to their State museum for over 160 years, and the collection is an invaluable record of Victoria’s environmental and cultural history, inclusive of over 17million items.
Naomi McCurry, Digital Projects Manager at Museums Victoria said, “We are all very excited to be live with Vivaticket’s ticketing and access control solution. After years of talking and dreaming about a new ticketing system for Museums Victoria, it is finally here!”
“It has been a great collaborative effort between Vivaticket and Museums Victoria. I have received a lot of feedback from the Leadership Team at MV about how well the process has gone, especially in line with re-opening doors to Melbourne Museum and Scienceworks under our new Covid-19 guidelines.”
Vivaticket’s ticketing and access control solution provides an outstanding customer experience for its clients and their customers, members and patrons. The online sales functionality and enhanced point of sale deliver leading customer service for admissions, exhibitions, groups, and school itinerary planning.
Vivaticket solutions not only support the current needs of its clients, but also integrate with other key business systems and leverage evolving technological developments to provide a solution that best suits the client and their client engagement.